Consumer Laws

CONSUMER-PROTECTION-BILL-2019-FEATURES

Consumer Protection Act, 2019: A Surge of Reforms

Consumer Protection Act, 2019: A Surge of Reforms. Mr. Ramvilas Paswan, the Union Minister of Consumer Affairs, Food and Public Distribution, while placing the proposed bill before the Rajya Sabha had assured that its immediate motive is to ease the overall process of consumer grievance redressal.[1] The New Act seeks to replace the more than …

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Non government organization

Non Governmental Organisations: Consumer Awareness and Education

WHY NGOs? Non Governmental Organisations: Consumer Awareness and Education. In India, consumer protection is of supreme importance in view of increasing globalization and liberalization, which in turn increases the demand for a large variety of goods and services. NGOs can play a crucial role in assisting the consumer to settle their grievances arising out of …

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Impact of Net Neutrality on Consumers

Impact of Net Neutrality on Consumers

Impact of Net Neutrality on Consumers. On 8th February 2016, the Telecom and Regulatory Authority of India (TRAI) released the Prohibition of Discriminatory Tariffs for Data Services Regulations, 2016. Clause 3 of the Regulations provided that- “(1) No service provider shall offer or charge discriminatory tariffs for data services on the basis of content. (2) …

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Critical Analysis of Mediation in Consumer Dispute Redressal

Critical Analysis of Mediation in Consumer Dispute Redressal

Critical Analysis of Mediation in Consumer Dispute Redressal. The following is the data recorded by Consumer Dispute Redressal Commission for the year 2019:- Sl. No. Name of Agency Cases filed since inception Cases disposed of since inception Cases Pending % of total Disposal 1 National Commission  132596 111597 20999 84.16% 2 State Commissions 943620 818719 …

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